Transactional vs. Transformational: Toilet Paper

The story of my experience at the Wingate by Wyndham in Loveland, Colorado, this week may become the foundation for multiple presentations to come in the sport management classes at Union on topics such as customer service, being others-centered, and the defining difference between transactional and transformational experiences. Trail Ridge Road, Rocky Mountain National Park …

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Transactional vs. Transformational: Relationships

Conducting a simple internet search of the term leadership, one will find over six billion results appearing in the search engine. Attempting to narrow the focus in efforts to reduce that overwhelming amount into something more manageable, one might try the University library site and whittle it down to only 200,000 results. As shared in …

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More on Relational Equity

by Esperanza Gonzalez, Associate Director of Student Success at Union University Let me share that I am with you on highlighting the importance of establishing and investing in relationships.  Often, we forget to re-connect with those that have helped us along the way, and I think it is extremely important to be encouraged to invest time …

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Engaging and Equipping Gen Z

Although limitations exist with regards to generational theory, it has been my own experience in 25 years within higher education that there are significant lessons to be learned from this research. Personally, observing a change in my own students several years ago, I recognized that as a result of changing students, a refinement to my …

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What is Emerging Adulthood and Why Does It Matter?

Early in my doctoral studies on support services for student athletes, I uncovered the term emerging adults coined by Jeff Arnett and truly feel that this is the best term to describe the college students I see on a daily basis. Arnett describes in Emerging Adulthood and Higher Education that emerging adulthood is “…the period …

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