Imagine entering a college classroom and seeing three pairs of shoes lining the middle aisle between tables—men’s hiking boots, women’s running shoes, and children’s Spiderman light-up sneakers. As the class began, I asked for students willing to demonstrate walking in these shoes. Thankfully, Angie quickly volunteered, placing her feet in the men’s boots, she used …
Month: January 2025
Unreasonable Hospitality
Do you ever have random memories from childhood pop into your head? Obviously, something triggered the back recesses of your brain, but you really aren’t sure what caused the memory to appear? At some point in the tween years, Denise and I played hotel in our Munford home, using the wood-burning stove as the front …
For Others
“How may I serve you?” If we were playing trivia, you might be tasked with connecting this phrase with a particular restaurant. Do you know which one uses this question to focus on excellent customer service, along with “My pleasure”? Many organizations use taglines, mantras, and Catchphrases (See Lesson of the Slime Mold) to unite …
Cloud of Fear
Have you ever experienced a season in your life when you were being smothered by a Cloud of Fear but couldn’t necessarily give name to the experience? You perhaps had an awareness that something was askew, just a bit out of balance, but you wouldn’t choose the word fear as a descriptor. But as the …