For Others

“How may I serve you?” If we were playing trivia, you might be tasked with connecting this phrase with a particular restaurant. Do you know which one uses this question to focus on excellent customer service, along with “My pleasure”? Many organizations use taglines, mantras, and Catchphrases (See Lesson of the Slime Mold) to unite …

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Cows Don’t Give Milk

Two years ago, while browsing social media, the phrase Cows Don’t Give Milk seized my attention, and I wish I knew who to credit for the original posting; however, the note in my phone listed the author as unknown. Fast forward to the present-day rumination on this story and I discover there is an actual …

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CTRL+ALT+DEL

Control-Alt-Delete might be a meaningless and random piecing together of computer keys for the younger generations accustomed to typing on a screen rather than a keyboard, but for those of us Gen Xers, CTRL+ALT+DEL was a desperate measure to reboot our computers. This “soft reboot” was designed by an IBM engineer as an internal way …

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Unrealistic Expectations

Imagine scanning social media one morning and coming across the headline Jones Steps Down as Sports Information Director. Not necessarily an attention-grabber for most readers, but this press release was being shared by respected colleagues in the field of what is currently known as athletic communications, mostly in efforts to draw attention to the Unrealistic …

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Sweet Spot

The new tennis rackets are lighter, stronger, and have a bigger Sweet Spot. The pitcher grooved a fastball right into the Sweet Spot of the DH, resulting in a massive grand slam! In the sports world it is not uncommon to hear an athlete or coach speak of this magical space that allows an athlete …

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Wrestling Coach

Academic people intimidate me. Yes, I comprehend the irony of that statement but it’s also accurate. To prove this statement even further, I will confess a true event: I once returned the book provided for a faculty dialogue group because I didn’t understand it! Fortunately, this has only happened once and the opportunity to converse …

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