For Others

“How may I serve you?” If we were playing trivia, you might be tasked with connecting this phrase with a particular restaurant. Do you know which one uses this question to focus on excellent customer service, along with “My pleasure”? Many organizations use taglines, mantras, and Catchphrases (See Lesson of the Slime Mold) to unite …

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Trivial Pursuit

For a knowledge junkie like me, the Christmas gift of the board game Trivial Pursuit from Uncle Gene and Aunt Sissie in 1984 might earn high rankings on my list of all-time memorable gifts. For years, earning those colored wedges from categories like entertainment or sports & leisure was an enjoyable way to engage in …

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